FAQ

Frequently Asked Questions (FAQ)

Title 29 Compliance

Our average turnaround time is 24-36 hours during the regular business week (Mon-Fri, 8:30am – 5:30pm PST).

This is our federal security requirement that we must meet in order to begin doing business with you. Our job is to protect the sensitive information we work with by verifying your company’s standing.

No, you pay for the reports you order and that is it. There are no sign-up fees, no hidden costs, no long term commitments, and no order minimums.

No, our service cannot provide this type of sensitive information. However, we can provide accuracy verification for information you already have.

This information is available from the Department of Labor. Just click here for the website page.

If you received a letter from us on behalf of a Company or Plan Administrator, you have benefit money you may not know about! No, this is not a scam and you do NOT owe money. Your former employer or the Plan administrator for your former employer could not get a hold of you with the information they had. They hired us to find you and reach out. The contact information provided in the letter will connect you directly with the administrator trying to get your your benefits.

Need more assistance?